Bliss Australia Car Hire Rental Terms for travel between 01-Jan-2008 and 31-Dec-2009
Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Bliss Australia Car Hire. Here is a summary of the terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Bliss Australia Car Hire.
- The Supplier means the operator of Bliss Australia Car Hire.
- The Client is also referred to as the hirer (s)
Rates:
Include unlimited kms, Basic Insurance (see Insurance), Registration Fees, GST and Government Stamp Duty.
Deposit
An initial non refundable deposit will be secured at the time of reservation confirmation. The balance payable is due at the time of pick up of your vehicle.
Rental Period:
Based on 24 hr periods. A grace period of 4 hrs from flight times is allowed, after which another full day is charged. Insurance:
All rates include basic insurance, however a $2500 excess applies to all groups except F, which is $3000. The excess can be reduced by paying an additional $15 per day for a $250 excess or $300 on group F OR $20 per day for NIL excess. Airport Fees:
Airport fees are a once per booking fee of $30
Delivery Fees:
All local hotel deliveries attract a $35 fee once per booking. One Way Hire:
All one way hire is based on a min of 7 days. Shorter hires will result in a $70 relocation fee. Age Limits:
Drivers must be a min age of 21and max age of 75. Drivers under 25 or over 75 will be charged an additional $5 per day surcharge and cannot lower their excess.
Accessories:
Satellite Navigation can be provided is available for an additional $15 per day.
Baby seats are available for $5 per day and Booster seats are available for $4 per day.
Soft Roof Racks are also available for $10 per day and hold a max of 3 boards. ** Note: Surf boards cannot be placed inside any of the vehicles due to Cargo Barriers in the back of all E and F group vehicles. Cancellation policy:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellation fees of $50 will apply if canceled within 33 days of travel.
Refund policy:
we are unable to refund once hire has commenced Additional Drivers:
First two drivers are free, then $1 per driver is to be paid per day. Depots:
Head Office is located at the suburb of Northgate near Brisbane Airport. All other locations have a small manned office, however ALL customers are met, either on arrival at all airport locations in Brisbane, Gold Coast and Sunshine Coast, or we are happy to deliver to hotels in all these locations.
Pick up is available from airports from 7am-8pm, Drop off's at airports is available 24 hrs
Depot 8am - 4pm
Deliveries: 8pm - 3pm.
We are closed on Christmas Day **No customers are taken to a Depot to be booked out, as we aim to have the customer on the way to their destination as soon as possible, without delays. Credit Cards:
All customers must present a valid Credit Card on arrival. We do not accept cash bonds. Pets or smoking:
No pets or smoking are allowed otherwise $100 penalty charge will apply.
Restriction area:
All vehicles can not be driven inland further than 150 km.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Bliss Australia Car Hire Insurance
Insurance:
All rates include basic insurance, however, a $2500 excess applies to all vehicle groups except F, which is $3000. The excess can be reduced by paying an additional $15 per day for a $250 excess or $300 on group F OR $20 per day for NIL excess.
Brisbane depot
Address:
, Brisbane
, Queensland
, AU
Pick up and Return
Depot: 8am - 4pm
Deliveries: 8pm - 3pm.
We are closed on Christmas Day
Brisbane Domestic Airport depot
Address:
, Brisbane
, Queensland
, AU
Pick up and Return
Pick up is available from airports from 7am-8pm, Drop off's at airports is available 24 hrs
We are closed on Christmas Day
Brisbane International Airport depot
Address:
, Brisbane
, Queensland
, AU
Pick up and Return
Pick up is available from airports from 7am-8pm, Drop off's at airports is available 24 hrs
We are closed on Christmas Day
Coolangatta Airport depot
Address:
, Gold Coast
, Queensland
, AU
Pick up and Return
Pick up is available from airports from 7am-8pm, Drop off's at airports is available 24 hrs
We are closed on Christmas Day
This location have a small manned office. However ALL customers are met, either on arrival at all airport locations in Brisbane, Gold Coast and Sunshine Coast, or we are happy to deliver to hotels in all these locations. **No customers are taken to a Depot to be booked out, as we aim to have the customer on the way to their destination as soon as possible, without delays.
Gold Coast depot
Address:
, Gold Coast
, Queensland
, AU
Pick up and Return
Depot: 8am - 4pm
Deliveries: 8pm - 3pm.
We are closed on Christmas Day
Gold Coast Airport depot
Address:
, Gold Coast
, Queensland
, AU
Pick up and Return
Pick up is available from airports from 7am-8pm, Drop off's at airports is available 24 hrs
We are closed on Christmas Day
This location have a small manned office. However ALL customers are met, either on arrival at all airport locations in Brisbane, Gold Coast and Sunshine Coast, or we are happy to deliver to hotels in all these locations. **No customers are taken to a Depot to be booked out, as we aim to have the customer on the way to their destination as soon as possible, without delays.
Maroochydore Airport depot
Address:
, Sunshine Coast
, Queensland
, AU
Pick up and Return
Pick up is available from airports from 7am-8pm, Drop off's at airports is available 24 hrs
We are closed on Christmas Day
Sunshine Coast depot
Address:
, Sunshine Coast
, Queensland
, AU
Pick up and Return
Depot: 8am - 4pm
Deliveries: 8pm - 3pm.
We are closed on Christmas Day
Sunshine Coast Airport depot
Address:
, Sunshine Coast
, Queensland
, AU
Pick up and Return
Pick up is available from airports from 7am-8pm, Drop off's at airports is available 24 hrs
We are closed on Christmas Day
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